Help and contact

Have a question about your account, your copilots or your applications? This page brings together the team's contact, the frequently asked questions and how to delete your account.

Contact us

Write to contato@g3infotech.app. We reply within 1 business day.

Already have an account? Sign in and open a ticket in Support to follow the reply there.

Frequently asked questions

Does G3 Apply apply on its own?

Only if you want it to. Each copilot has an application mode: with save and review, the application arrives filled in and is only sent after you approve it on the review screen; with automatic application, the copilot sends on its own, within your plan’s daily limit. In both modes, sending is part of the paid plans: on Free, the copilot only prepares.

Which sites can it apply on?

The copilot looks for roles on official career pages hosted on Greenhouse, Lever, Ashby, Workable and Gupy and submits through the company’s own form on Greenhouse, Lever and Workable. On Ashby, the application is prepared and you submit it yourself on the company’s site, because Ashby does not allow automated submission. The extension for other sites is still being built.

What changes from one plan to the next?

The number of copilots, applications sent per day, messages in the AI tools and career reports. The full list is in the pricing section.

How do I subscribe to a paid plan?

Create a free account and choose Premium or Elite under Account, billed monthly or quarterly. Payment happens on Stripe’s checkout, and your plan changes as soon as the payment is confirmed.

Do I need to upload a résumé?

Yes. The copilot uses your résumé to fill applications in, and you can tailor a version for each role inside the product.

What happens to my data?

Your résumé, screening answers and applications stay in your account and are only used to prepare your applications. You can export or delete everything from the account screen.

Can I cancel whenever I want?

Yes. Changing plans and cancelling live in the billing portal in your account, without talking to anyone.

How to delete your account and your data

You can delete your account whenever you want, from the app or the website, without talking to anyone:

  1. Sign in to G3 Apply in the app or on the website.
  2. Open Account and go to Danger zone.
  3. Tap Delete account and confirm in the window that opens.

When you delete your account, we erase your profile, résumés, answers and applications and ask Stripe to delete your customer record. Backups are overwritten in the normal backup cycle, and we keep only what the law requires, such as billing records.

Signed up with Google or Apple and never created a password? Deleting the account asks for its password: if you are signed in, first use Sign out, then create a password in Forgot your password? with your account's email address and follow the steps above. If you prefer, write to contato@g3infotech.app from your account's email address asking for deletion.

Can't sign in? Write to contato@g3infotech.app from your account's email address asking for deletion. We confirm the request is yours and delete the account and the data within 15 days.

Privacy and terms

Read the Privacy Policy and the Terms of Use to learn how we handle your data and the rules for using the service.